Privacy Policy

Privacy Policy

This Privacy Policy was last changed 22nd March 2018

Who we are

We are Gilham & Gilham Glass company Limited. This policy describes how we use your personal information. Gilham & Gilham Glass company limited (“we” “us” “our“) as data controller, respect your privacy and value the trust you place in us when you share your personal information with us.

1. What is a Privacy Policy?

This document is called a Privacy Policy and it sets out how we collect and use your personal information, why we use it, with whom we share it, the rights to which you may be entitled and your choices about our use of your personal information.

If you have any questions or need any further clarity please contact us at service@gilhamandgilham.co.uk-Unit 4,Cherry Tree Yard, Plough Wents Road, Chart Sutton, Kent, ME17 3RY-01622 840009

2. Data Collection and Usage

We will collect and use your personal information to allow access to this website, use our services and for other purposes as set out in more detail below.

We may also use and disclose your personal information for any other purposes authorised by applicable law.

3. What we collect and how we use it

What we collect How we use it
1 Information when you communicate with us whether in person, through our website, through our online forms, when you request a brochure through us, via email, over the phone, through social media or via any other medium, including:

  • What you have requested from us, when and how you made the request
  • What we provided you with
  • Whether you’ve clicked on links in electronic communications from us
  • Your contact details – this may include your full/part postal address, email address, telephone number and your social media account if that’s the way you communicate with us
  • The details and contents of your communications with us and our messages to you.
We use this information, including to:

  • Provide information to you
  • Respond to any queries, issues or concerns you may have
  • Monitor customer communications for quality and training purposes
  • Administer business activities
2 Information through your use of our website including:

  • Device information such as operating system, unique device identifiers, the mobile network system
  • Areas of the website you’ve accessed and third party sites you have visited
  • Hardware and browser settings
  • The pages you visit and search engine terms you use
  • IP address
We use this information, including to:

  • Provide, develop, personalise and improve our services
  • Monitor the way our website is used
  • Identify issues with the website and your experience of it
  • Statistical analysis and research
3 Information that we collect incidentally from other sources or public sources, including:

  • Information presented on our social media timelines
  • Information collected by security systems
We use this information, including to:

  • Build and maintain social media branding
  • Provide security to our sites

Third parties

Gilham & Gilham Glass company limited will NOT pass any of your information to any third party unless requested to do so by yourself or the company you represent.